Lack of soft-skills can cost accountants £571m a year

Latest research from Marks Sattin, specialist finance recruiters, concludes there is a lack of emphasis on soft skills in accountancy training.

Soft skills such as communication, team working and decision making are all key traits that employers look for when recruiting.

In a study of nearly 200 accountants:

  • Only 46% of accountants believe the training they received sufficiently covered soft skills.
  • Two thirds of accountants believe they would earn up to 8% more if they were better equipped with these soft skills (equivalent of £4,700) which translates as £571m across the profession.

Dave Way, MD at Marks Sattin emphasises the importance of these soft skills

“A robot can analyse data, but only an emotionally proficient person can sensitively manage a client relationship, deploying empathy, and apply creativity to crack tricky problems. These skills help accountants progress in their careers, but also future-proof their jobs against the emerging white-collar fear – that as technology becomes more advanced employers will increasingly look to machines as a people replacement.”

However accountants believe that soft skills training has started to get more attention, with over half believing the situation has improved in the last 5 years.

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